FAQs Page

FAQs

1. What is Kufi Studio?

Kufi Studio is a creative hub that merges traditional craftsmanship with modern innovation to produce eco-friendly wooden artworks. We specialize in intricate wooden mandalas and other decorative pieces that are both beautiful and sustainable.

2. What types of products do you offer?

We offer a variety of wooden art pieces, including 3D mandalas, wall hangings and layered designs. Each piece is meticulously crafted to enhance your home decor with a touch of elegance and tradition.

3. How are your products made?

Our products are handcrafted by skilled artisans who use sustainable wood and eco-friendly methods. Each piece is carefully designed and carved to ensure high quality and intricate detail.

4. Can I customize my order?

Yes, we offer customization options for many of our products. You can personalize your wooden art with engravings, choose specific sizes, and even request unique designs that reflect your personal style.

5. How do I care for my wooden mandala art?

To keep your wooden mandala art looking beautiful, dust it regularly with a soft cloth, avoid direct sunlight, use mild cleaners if necessary, and protect it from moisture.

6. Do you ship internationally?
   We ship pan India right now but will ship internationally soon.
7. What is your return policy?

We offer a 7 day return policy on all our products. If you are not satisfied with your purchase, you can return it within 7 days for a full refund or exchange. Please ensure the item is in its original condition.

8. How long does it take to receive my order?

Delivery times vary based on your location and the shipping method chosen. Typically, orders are processed and shipped within 4-10 business days, and delivery can take anywhere from 7-21 days depending on the destination.

9. Can I track my order?

Yes, once your order has been shipped, we will provide you with a tracking number so you can monitor the delivery status of your package.

10. What payment methods do you accept?

We accept various payment methods, including credit/debit cards and other secure payment gateways to ensure a smooth and safe transaction process.

11. How do I contact customer service?

You can contact our customer service team via email at info@kufistudio.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.

12. Do you offer any discounts or promotions?

Yes, we regularly offer discounts and promotions. To stay updated, subscribe to our newsletter or check the homepage of our website for the latest deals.

13. Are your products environmentally friendly?

Absolutely! At Kufi Studio, we prioritize sustainability by using eco-friendly materials and processes. Our commitment to green craftsmanship ensures that our products are both beautiful and environmentally responsible.

14. Can I visit your studio?

Currently, we operate online only. However, we are planning to open a physical studio in the near future. Stay tuned for updates!

15. How can I stay updated on new products and offers?

To stay informed about our latest products, promotions, and news, subscribe to our newsletter and follow us on social media platforms such as Instagram, Facebook, and Twitter.